1. Introduction
Welcome to Stateable ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at stateable.io and use our services.
2. Information We Collect
We collect information that you provide directly to us when you use our services, including:
- Account information (name, email address, company name) when you register
- Commission data and documents you upload to the platform
- Payment information processed through Stripe (we do not store card numbers)
- Information you provide when scheduling meetings or contacting us
We also automatically collect certain information when you visit our website, including:
- Usage details (IP address, browser type, pages viewed)
- Device information
- Analytics data via Google Analytics
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your commission data as directed by you
- Process payments and manage your subscription
- Communicate with you about your account and our services
- Analyze how our website and platform are used
- Prevent fraud and secure our services
What we never do:
- Sell your personal information or commission data to third parties
- Share your data with other customers or partners
- Use your data to train machine learning or AI models
- Display advertising based on your data
5. Third-Party Services
We use the following third-party services:
Stripe
Payment processing. Stripe collects payment information directly — we never see or store your full card number.
Google Analytics
Website analytics to understand how visitors use our site. Collects anonymized usage data. See Google's Privacy Policy.
Google Ads
Conversion tracking. When you arrive via a Google ad, a conversion cookie measures whether you complete a key action (e.g., booking a demo). No personal data is shared for ad targeting.
Cal.com
Meeting scheduling. When you book a demo, Cal.com collects your name and email to create the calendar event.
AI Providers (Optional)
If you choose to connect an AI provider (Anthropic, OpenAI, Google, etc.), your data is sent to that provider subject to their privacy policy. This is always opt-in and under your control.
6. Data Retention
We retain your personal information and commission data for as long as your account is active or as needed to provide you with our services. Upon account termination, we retain your data for 30 days to allow for export, after which it is permanently deleted.
We may retain certain information as required by law or for legitimate business purposes (e.g., billing records, compliance obligations).
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction or deletion of your personal information
- The right to object to or restrict our processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us at privacy@stateable.io.
8. Security
We implement robust technical and organizational measures to protect the security of your personal information, including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- SOC 2 Type II audited security controls
- Regular security assessments and penetration testing
No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
9. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to remove that information from our servers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide notice via email or through the Service at least 30 days before the changes take effect.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: